At Image AI LLC, we are committed to providing excellent customer support to ensure you have the best experience with our AI image generator. Whether you need help with your account, billing, technical support, or general inquiries, our team is here to assist you.
1. Contact Customer Support
If you have any questions or need assistance, feel free to reach out to our customer service team through the following channels:
📍 Address: 11175 Cicero Drive, Suite 100, Alpharetta, GA, 30022
📧 Email: info@imageai.site
🌐 Website: www.imageai.site
📞 Phone: +1 404 520 4517
📅 Support Hours:
🕘 Monday – Friday: 9 AM – 6 PM (EST)
🕘 Saturday – Sunday: Closed (Email Support Only)
2. Support Options
📩 Email Support
For general inquiries, account-related questions, or troubleshooting issues, email us at info@imageai.site. We aim to respond within 24-48 hours.
☎ Phone Support
Need urgent help? Call our customer support team at +1 404 520 4517 during business hours.
💬 Live Chat (Coming Soon!)
We’re working on introducing a live chat feature to assist you in real-time. Stay tuned!
📚 Help Center
Visit our Help Center for FAQs, guides, and troubleshooting steps.
3. Common Customer Service Requests
🔹 Account & Billing Issues
- Forgot password? Reset it here.
- Need to update payment details? Go to Account Settings > Billing.
- Want to cancel a subscription? Visit your Billing Dashboard and select “Cancel Plan.”
🔹 Technical Support
- AI image not generating properly? Try refreshing the page or adjusting your prompt.
- Website not loading? Clear cache, try a different browser, or check your internet connection.
- Still need help? Contact our tech support team at info@imageai.site.
🔹 Refund Requests
If you are not satisfied with our services, you may request a refund per our Refund Policy.
🔹 Feedback & Suggestions
We value your feedback! If you have suggestions for improvements, email us at feedback@imageai.site.
4. Customer Satisfaction Guarantee
Your satisfaction is our priority. Our team is dedicated to providing prompt and efficient support. If you experience any issues, let us know, and we will do our best to resolve them as quickly as possible.
Thank you for choosing Image AI LLC! We appreciate your business and look forward to assisting you. 🚀